HP Service and support Quentions?

Q1. Who do I call for service and support?
A1. Customers that purchase Microsoft server operating systems from HP would call HP for both OS and server support. Technical support is available from the HP website or by telephone for ninety (90) days from the date of purchase. Telephone support (Software Support Services) includes assistance with:
  • Answering your installation questions (how-to, first steps, and prerequisites)
  • Setting up and configuring the software (how-to and first steps; excludes system optimization, customization, and network configuration)
  • Interpreting system error messages
  • Isolating system problems to software usage problems
  • Obtaining support pack information or updates
For additional information on HP service and support,
» contact hp - United States
» contact hp - Worldwide
Q2. What is the warranty for a Microsoft server operating system from HP?
A2. HP offers a one-year one-time replacement warranty for media that proves to be defective in material or workmanship during the warranty period of 90 days from the date of purchase. Your remedy is to return the removable media to HP for replacement. Note: The warranty information above applies to factory installed OS's as well.
Q3. What support services are available with Windows Server 2003?
A3. A complete portfolio of services (Assessment, Installation and Startup, Migration, and others) is available for both 32-bit and 64-bit versions of Windows Server 2003. Information on available services is found at HP Services for Windows.
Q4. What kind of training is available with Windows Server 2003?
A4. Educational classes are available online or through instructor-led training seminars. Visit the Microsoft Curriculum offered by HP for more information.

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