* Someone may have deleted the icon from the desktop
* There may be a glitch in Windows
Solution -
* Shut down Windows and reboot in case there was a glitch in the system
* Go to Start and then to "Programs". To create and Shortcut, place the cursor on the program, right click, and hold the mouse button down. Drag the mouse over so that the program is now on your desktop. Release the mouse button and a drop down menu will appear. Click on "Create Shortcut(s) Here".
* If problem is not resolved, go into "Explore" by right clicking on the Start button. Under folders on the left hand side, click on the + sign next to the "Programs" folder. Find the folder of the application that has been deleted (Microsoft Office folder contains PowerPoint, Word, Excel, etc.). Open the folder and look for the file that has exe at the end of the program name (Powerpnt.exe, Winword.exe, etc.) and is listed as an application. Minimize the "Explore" window by clicking the middle box at the top right of the window. Right click and hold on the "exe" file while dragging it out onto your desktop. Let up and a drop down menu will appear. Click on "Create Shortcut(s) Here".
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