The Broadband installer is incompatible with an existing installation of AOL dial-up software. AOL have a non-standard proprietary dial-up protocol: to enable traditional TCP/IP applications to work over an AOL connection, the AOL software hides all the normal Windows network interfaces, and installs a virtual network interface called WAN Network Driver, with a MAC address similar to 00-03-8A-xx-xx-xx. This situation confuses the Broadband Installer.
So, before attempting to run the Broadband Installer, always completely uninstall AOL software from the PC, and ensure that the natural network interfaces are available.
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