Problem - My computer is locking up
* Screensaver problems
* Too many applications open at once
* There is a multitude of other possibilities
Solution -
* Ctrl-Alt-Del and then select - End Task
* Continue doing Ctrl-Alt-Del until computer unlocks
* It may be necessary to shut down the computer and reboot to get it to unlock.
* You may need to defragment your computer's physical (hard) drives. Make sure no other programs are open (NOTE: Your virus protection must be turned off during this process. It normally has an icon on the right side of your bottom toolbar. Double click the icon. When the window appears, click "disable" and leave the window up while running the defragmentation program. When the defragmentation process is done, click "enable" and close the window.) Go to "programs", then to "accessories", and then to "system tools", and the click on "disk defragmenter". When window comes up, make sure all physical drives are highlighted (c drive and any other drive marked as physical). Click "okay" and process will begin. The time will vary from 5 minutes to as much as an hour to defragment your hard drive(s).
* If problem persists on a regular basis, seek technical support
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